Career development is carried out in conjunction with knowledge management at PTT, in order to develop employee capacity and build the necessary skills to increase business competitiveness for the present and future. Career management is utilized as a mechanism for career advancement in each position, and covers the areas of employee competency, knowledge, experience, and personal attributes, to ensure that employees have a clearly defined career path and are motivated to continue pursuing individual development.
PTT encourages its employees to apply new skills and knowledge derived from training using the principle of 10/20/70, which is closely linked to the career management system. Through this system an employee will gain 10% of knowledge and skills from a formal learning process, 20% from coaching and feedback from supervisors or mentors, and the remaining 70% from project assignment or on-the-job-training (OJT), as well as through sharing of knowledge and skills with others.
The Career Management System is a system used for planning employee development in terms of building capabilities, technical skills, and career growth along 15 career paths. At the employee level, this is managed by the Career Advisor and Human Resource Committee, while the Executive level is managed by the Human Resource Group Alignment and Coordination Management Committee, and PTT Management Committee. Supervisors and employees are jointly responsible for preparing IDPs to ensure employee growth and career advancement.
In terms of succession planning for executives and leadership, PTT prepares Leadership Pools in 3 groups, which are supervised by the following committees:
1. SEVP Pool by PTTMC
2. EVP Pool by HRAC
3. VP Pool by HRC
A succession plan is prepared by analyzing organizational demand for leadership within 5 years, following which highly competent individuals will be selected. Those selected will develop IDPs and identify target positions in order to strengthen their readiness prior to assuming a critical leadership role.
The PTT Leadership and Learning Institute (PLLI) supports leadership and employee learning further by providing scholarships for employees to pursue higher studies in their fields of interest that also correlate with organizational strategy, in addition to training courses such as Leadership Development Program, Business and People Management Program, and Functional Academy Courses, to prepare employees to meet current and future business needs.
Curriculum Structure of the PTT Leadership and Learning Institute