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PTT Human Rights Risk Assessment
PTT conducted a human rights risk assessment across PTT Group in 2015 and ran a review of PTT Group’s operation in 2016. The risk assessment covered activities at the country, sector, and operational level in 23 countries where PTT has operations, and involved the identification of issues, impacts on vulnerable groups, and impact likelihood at the national, business, and individual levels. Vulnerable groups include women, ethnic indigenous group, migrant labor, gender minority, disabled group, and children.
Human rights risk ratings are assessed on two factors: impact and likelihood.
Risk Rating Scale: Impact
The human rights impact depends on its scale, scope, and irremediability (any limits on the ability to restore those affected to a situation at least the same as, or equivalent to, their situation before the adverse impact).

Impact Level

Description of Impacts

4​ ​Critical
- Human  rights impacts affect a larger scale or targeted at particular population groups (gross human rights abuse)
  beyond the scope of the operational area beyond the scope of the operational area
- Operation  is unable to control or remediate human rights impacts to restore the ability of an individual to enjoy his
  or her human rights
- Impacts/situations of human rights abuses require the involvement of independent, trusted expert advice from
  outside in helping it reach decisions that are credible and seen by others as credible together with the operation
3​ ​Major
- Operation is knowingly providing practical assistance or encouragement that has a substantial effect on the
  commission of human rights violation (Legal Complicity)
- Human rights are violated at the individual level by the operation and value chains
- Operation has disputes over human rights related concerns with vulnerable individuals/groups within the areas
​2 Moderate
- Operation is seen to benefit from abuses committed by other (Non-legal Complicity)
- Business  fails to provide response to or communication on the human rights related concerns raised by internal or
  external individuals or groups
​1 Minor - Potential impacts of human rights related concerns raised by internal or external individuals or groups are
   resolved/prevented by the operational level grievance mechanism resolved/prevented by the operational level
   grievance mechanism

Risk Rating Scale: Likelihood

Likelihood Level

Description of Likelihood

4​ ​Likely
The event has occurred in the operation several times per year
3​ ​Possible
The event occurred in the operation several times
​2 Unlikely
The event rarely occur in the operation, but possible to occur
​1 Rare
The event occurred several times in the industry of the operation but unlikely to happen in the operation



PTT Human Rights Risk Matrix 
Risk Level
Extreme High Medium




Number of Sites with Mitigation Plans
PTT conducts Human Rights Risk Assessment considering the risks related to vulnerable people, such as PTT employees, suppliers, children, indigenous people, migrant labor, third-party contracted labor, local communities, women, gender minorities, and people with disabilities. Based on the recent assessment in 2017, low risks are associated with service, trading, and marketing businesses; medium risks for downstream businesses such as petrochemical and power generation. High risks are associated with upstream business (e.g. exploration & production, coal & mining) and pipeline transmission. Identified risk issues include forced labors, unsafe working conditions, health impacts, community rights, and minority’s rights. The percentage of operational sites with high risks is 28% of the total operational sites in PTT Group, accounting for 23 sites from 82 sites. Of all the high risk areas, the percentage of sites with mitigation plans in place in 2017 is 100%.
​Potential human rights risk issues identified % of total assessed in last three years​ ​% of total assessed where risks have been identified % of risk with mitigation or remediation process implemented​ Mitigation plans for risk areas​
​Own operation (including Joint Ventures where PTT has management control) ​• Employment practices and working conditions
• Community rights
• Environment
• Supply chain
​82 sites from 82 sites, accounted for 100% ​28% ​100%
​• PTT Group Human Rights Management System Implementation
• Improvement of Supplier Code of Conduct in Human Rights Dimension
• Business and Human Rights Awareness and Training
Contractors and Tier I Suppliers​ ​• Employment practices and working conditions
• Community rights
• Environment
• Supply chain
​73 sites from 73 sites, accounted for 100% ​11% ​100%


• Improvement of human resources policy and employment practices in discrimination and forced labors.
• Review impact and livelihood assessment in human rights
• Human rights awareness integrated with supplier code of conduct


Joint Ventures with no management control​ ​• Community rights
• Supply chain
​6 sites from 6 sites, accounted for 100% ​33% ​100%
​• Issued the human rights management system under corporate risk profile in the topic of "Breach of laws/regulations/statutory"
• Conduct the operation communication manual
PTT expects all PTT companies particularly our flagships to demonstrate their commitment to human rights by enacting the PTT Group Sustainability Management Policy and deploying it to Group companies for implementation according to the specified scope of application. As part of the requirements, PTT also requires our flagship to publicly disclose human rights risk assessment. Results are mitigation plans for transparency purpose.
PTTEP: Click here ​ IRPC: Click here ​ ​PTTGC: Click here ​TOP: Click here ​