Security and Safety Management
PTT Group has always given highest priority to safety in the organization, with the expectation that it can provide a safe workplace that is up to standard for all employees and contractors, comparable to leading companies in the industry. All of PTT Group’s important operational areas have passed through the process of Occupational Health, Safety and Environmental Management System Certification (TIS/OHSAS 18001). When engaging in business operations, these safety principles are applied using various tools and methods, such as by creating safety behaviors, developing emergency management plans, root-cause analysis of incidents, developing appropriate safety improvement measures through an online data system, and knowledge sharing within the organization. These measures are vital in paving the path towards a safety organization and to prevent incidents in the future.
Employee Safety and Well Being
In implementing safety at PTT there is an emphasis on creating safety awareness in order to foster safe behavior through various programs, for example the Happy Life & Safety Workplace Program and the Visible Leadership Program. To develop an understanding of the importance of safety, PTT has provided its employees and contractors with training on the basics of Occupational Safety and on the principles of PTT’s safety event reporting system. Additionally, PTT shares knowledge and distributes health-related information to employees and contractors, such as a leaflet entitled, “Tuberculosis, AIDS and Malaria,” among others, to promote awareness of these diseases. Medical compensation is also available to employees who have work-related illnesses.
PTT protects the health of all its employees and operators by conducting health risk assessments for occupational health risks. Identified health risks will be prioritized and used as key factors in determining control and mitigation measures, and all employees must receive strict health training prior to assuming their responsibilities. For employees working in areas with risk of contact with dangerous chemicals, PTT will conduct an evaluation of the work environment and
assess risks of contact with dangerous chemicals. A specified time period will be allocated for exposure to such chemicals, and all operators must wear appropriate protective equipment. Moreover, employees are entitled to receive an annual health check-up. The E-Health Book System stores employee health data, and employees are able to access the results of their annual health check-ups and publish their own medical history, as is required by law (in accordance with the regulation on rules and methods for employee health check-ups and delivery of results to employees, 2004, Article 11) Presently, the E-Health Book System is under maintenance to make the system more up-to-date, user-friendly, and more efficient in reporting employee health information.
Process Safety Management
Process Safety Management has been applied in various companies in PTT Group, namely PTT, PTTEP, PTTGC, IRPC, TOP, and GPSC, and the PTT Gas Separation Plant. It is anticipated that process safety management will expand to cover all of PTT and PTT Group’s operations, to ensure that PTT continues to manage SSHE-related risks and prevent the occurrence of incidents in all processes which may lead to significant negative impacts on business operations and
PTT oversees Process Safety Management through the application of the PTT Group SSHE Management Standards
(PTT Group SSHE MS) and Operational Excellence Management System (OEMS). For specific safety issues, such as machine design, the PTT Group Engineering Standard (PTTGES) was developed. In order to ensure safe production processes and standardized equipment maintenance, the Total Productive Maintenance (TPM) system is utilized, and establishes measures such as safe controls for machine use, and develops Critical Equipment List.
In addition, PTT strictly manages process safety through the Process Safety Working Group, which was formed to create a network of PTT Group management and employees capable of driving mutual collaboration and information exchange on technical approaches for process safety control. The PTT Group Process Safety Leading Indicator Guideline was also developed to proactively monitor safety performance, enabling loss and damage preventions in an appropriate and
timely manner. PTT Group has committed the target of zero Tier 1 Process Safety Events, which cover oil and chemical spill incidents from processes, based impact classification according to the API Recommended Practice 754 Standards.
PTT has formulated a Security Practice Management Guideline and a Security Risk Assessment Guideline for PTT Group to serve as group-wide standards in safety management. Since 2011, PTT has developed a work procedure for PTT Group on measures relating to personnel and asset security and safety; a central department is in charge of assessing performance according to the PTT Group Security Risk Assessment Manual. Results from the assessment are integrated to improve the security and safety management system. Furthermore, PTT collaborates with public sector departments on media and news to ensure that PTT can provide immediate assistance in the case of emergencies. Implementation exercises of safety plans are conducted regularly in PTT Group operational areas, and emergency incident drills are also held to enhanced preparedness and systematic management in handling emergencies.
PTT is aware of potential human rights violations that could occur around security issues. As a result, it has laid down measures relating to respecting human rights in a transparent manner in the PTT Group QSHE policy, which covers the protection of safety, assets, and organizational data, and developed stringent protection and control measures based on the Universal Declaration of Human Rights. PTT further provides additional training courses for its staff and
personnel, in particular security forces, to maintain human rights principles through the “Khun Khem Kheng” Project, in order to foster an understanding of human rights for security forces in their work conduct and ultimately prevent rights violations.