SSHE Management Guidelines

PTT has instituted a comprehensive Security, Safety, Occupational Health, and Environmental (SSHE) management framework  to disseminate the principles outlined in the PTT Group’s Corporate Quality, Security, Safety, Occupational Health, and Environment Policy across its business groups, business areas, and subsidiaries. This framework comprises five essential elements, depicted in the figure below:

• PTT Group Quality, Security, Safety, Health, and Environment   Strategy and Policy
• QSHE Targets
• PTT SSHE management systems
• Manuals,  Procedures, Work Instructionsand Supporting documents

Quality, Security, Safety, Occupational Health, and Environment Policy (QSHE Policy)

PTT has established a Quality, Security, Safety, Occupational Health, and Environment (QSHE) Policy for the PTT Group, highlighting the organization's dedication to giving precedence to operational activities, Strategic planning, Targets-setting, Guidance, Process control, Maintenance, Productivity enhancement, as well as the Quality of products and services. This Policy is designed to effectively manage risks and exploit opportunities in pursuit of excellence and the achievement of sustainable development objectives, fostering balanced and ongoing value creation for stakeholders. This QSHE Policy acts as a guiding framework for both PTT and its subsidiaries, promoting consistency and cohesiveness across all levels of the organization. It has received the endorsement of the implementation of the policy by CEO, senior management, and the PTT Board of Directors, signifying a unified commitment to its principles as follows:

• Implement the Policy comprehensively to encompass all personnel, including employees and contractors throughout PTT's supply chain and within the broader PTT Group. Ensure strict adherence to pertinent laws, organizational rules and regulations, internationally recognized standards, and associated commitments.
• Serve as the cornerstone for defining operational objectives, incorporating both overarching long-term visions and annual QSHE targets. It provides a structured guide for organizational planning and facilitates the evaluation of executive performance across all levels.
• Robust risk management protocols are deployed to proactively address potential life-threatening incidents, safeguard against property damage, and minimize disruptions throughout production processes and logistics. Concurrently, initiatives are undertaken to bolster health, occupational health standards and cultivate a conducive and supportive working environment for employees, contractors, and stakeholders alike.
• Effectively manage risks to protect against, prevent and mitigate environmental impacts.
• Foster transparency by communicating operational results and effectiveness to stakeholders in a clear and open manner, aiming to cultivate understanding and awareness. Actively listen to their needs and expectations. Encourage participation from employees and contractors, offering avenues for them to contribute suggestions for ongoing review and continuous improvement.

Prioritize the continuous enhancement of Quality, Security, Safety, Occupational health, and Environmental management. Mandate annual reviews of the Policy and operational targets related to QSHE. Establish a structured process for analyzing and prioritizing QSHE issues, with active involvement of workers, such as through QSHE Business Areas (QSHE BA).

PTT Group Quality, Security, Safety, Occupational Health and Environment Policy 

Long-term and Annual Security, Safety, Occupational Health and Environment (SSHE) Targets

PTT establishes annual QSHE Targets which approved by Chief Executive Officer and President, in alignment with PTT Sustainability Management Master Plan for Social and Environmental Responsibility for 2021 - 2025 (2nd Edition). This is achieved through a thorough analysis of internal and external factors that influence company operations, and identification of corporate KPIs that reflect management competency and compliance with international standards and guidelines. Each business unit will use these targets as a foundation to develop their own specific targets, and cascade down to their work streams, business areas, and units based on organization contexts.

Long-term QSHE Targets undergo a five-year review cycle, while Annual Operational Targets are evaluated annually in conjunction with the Policy.

Annual Security, Safety, Occupational Health and Environment Operational (SSHE) Targets
Long-term  Security, Safety, Occupational Health and Environment  Operational (SSHE) Targets

PTT Security, Safety, Health and Environment Management System

PTT manages its operations according to the PTT Integrated Management System (PIMS), which encompasses management in the areas of security, safety, occupational health, and the environment to manage SSHE risks in accordance with the Policy and to achieve the set operational Targets. This is for companies within the PTT Group, guided by the PTT Group Way of Conduct (PTT WoC).

The SSHE management system has been reviewed and updated to be modern and in line with the laws of Thailand, international standards, and various practices such as ISO standards, GRI guidelines, WBCSD, IPIECA, etc., as well as the context and risk factors of the organization continuously. In addition, it has been integrated with other organizational management systems to ensure efficient implementation.

Furthermore, all of PTT's main operational areas, whether natural gas separation plants, natural gas pipeline systems, main/mother vehicle natural gas network stations, PTT's head office buildings, etc., have been certified according to international ISO standards, including ISO45001, ISO14001, by the Management System Certification Institute (Thailand) (MASCI) as the certification body. Other standards such as ISO50001, the Department of Industrial Works' standard for Corporate Social Responsibility (CSR-DIW), ISO22301 for Business Continuity Management, etc., are also considered and certification is sought according to the context and expectations of relevant stakeholders.

PTT focuses on management to control risks related to security, safety, occupational health, and the environment for systematic and continuous operations. It sets long-term plans and targets to prevent and control losses from incidents that affect life, property, and the environment. It also sets targets for lost-time injuries for employees and contractors. Accidents related to process safety and transportation must be zero. It establishes a risk management process from hazard identification, risk assessment, to the implementation of risk control measures and impact reduction. This includes setting work standards equivalent to international standards, creating a safety culture among employees and contractors by providing knowledge and organizing activities to promote safety awareness. It applies engineering principles and tools according to international standards to prevent serious accidents in process safety and transportation, and safety assessments to identify risk points, hazards, and implement corrective actions before accidents occur. The system encompasses various safety management areas such as personal safety, process safety, and transportation safety, serving as a fundamental basis for organization-wide practices and continuous improvement.

PTT is committed to reviewing, improving, and developing its emergency and crisis management system and PTT's Business Continuity Management System (BCMS). It also ensures annual emergency and crisis management planning and business continuity management training to ensure efficient and effective incident management.  

PTT Integrated Management System (PIMS)
Element M4: SSHE (Safety, Security, Occupational Health, and Environment)

Policy Management towards Implementation in PTT Business Units and PTT Group

In the transfer of policies, objectives, and SSHE management measures to be implemented throughout the organization, each business unit will oversee the implementation within their respective work streams, operational areas, and related units to conform to the SSHE management system, including the manuals, operational procedures, practices, and supporting documents as prescribed. The QSHE units at the operational level include units responsible for natural gas separation, natural gas pipeline transmission, innovation institutes, natural gas for vehicles, and QSHE units overseeing the head office premises at PTT. They are responsible for driving, promoting, providing consultation, and monitoring according to the targets, plans, and indicators with reporting to executives at the operational, work stream, and business unit levels for performance review and evaluation as per agenda based meeting.

For transmission into practice within the PTT Group, PTT will proceed according to the PTT Group Way of Conduct (PTT WoC) in proportion to shareholding. Companies in which PTT holds 100% of shares and have a higher proportion of shares than other shareholders will implement or apply policies, objectives, strategies, and SSHE management standards as appropriate. PTT focuses on encouraging all companies to participate in elevating collective management. Thus, the PTT Group QSHE Taskforce has been established to exchange knowledge, drive joint SSHE projects within the PTT Group, such as enhancing safety culture, developing manuals/guidelines, leading SSHE operational practices, and monitoring progress, as well as participating in policy reviews, goal setting, management standards, manuals, operational procedures, practices, and support documents in technical detail before presenting to oversight committees for performance evaluation, effectiveness, and ongoing approval.

Performance Data Collection and Reporting 

PTT has prepared a manual and procedures for filing and reporting environmental and safety performance, which are in line with international standards and practices, using information systems as a tool to develop databases for environmental and safety performance. This is to ensure that data filing is systematic, experiences minimum errors, and sets on the same standard. Hence, it shall be most beneficial when analyzing and comparing data obtained from the same business type. In this regard, PTT Group's environmental and safety performance reporting and collection system has been developed internet-based; therefore, the system can be easily updated and secured while also supporting user access from different operational areas of the PTT Group, covering all segments, both domestic and international. 

Assessment

PTT establishes frameworks and guidelines for governing, controlling, and overseeing SSHE management systems within internal departments of PTT and the PTT Group to ensure effective and efficient operations aligned with the PTT Group QSHE Policy. This includes assessment guidelines as follows:

• Assessment for certification to ISO standards and other standards by external assessors, such as ISO 45001, ISO 14001, and ISO22301, by the Management System Certification Institute (Thailand) (MASCI). 
• Assessment for compliance with security, safety, occupational health, and environmental management standards within the PTT Group.
• Legal compliance assessments. 
• Assessments of adherence to safety and security management systems. 
• Reviewing of data on safety, occupational health, and environmental performance.

Operational Efficiency and Effectiveness Assessment

Review of efficiency and effectiveness based on targets, KPIs, and implementation of SSHE plans are part of sustainable management within PTT and the PTT Group, will be conducted by committees at both management and PTT committee levels according to the sustainability governance structure, on a quarterly basis. 

PTT Sustainability Governance Structure

Progress in QSHE Plan Execution